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The Process

PAS 2030:2023 Certification – Information for Contractors

Achieving PAS 2030 certification is essential for contractors looking to install energy efficiency measures (EEMs) in compliance with UK standards and access funding schemes such as ECO4. This guide outlines the certification process, estimated timescales, key requirements, and an exclusive fast-track certification option to accelerate your certification journey.

Certification Process Overview

The PAS 2030 certification process consists of the following stages:

1. Initial Evaluation

NetRet will conduct a thorough review of your:

• Business records, policies, and procedures to ensure PAS 2030 compliance.
• Pre-installation building inspection processes and site installations (if applicable).
• Staff competence and training records in line with vocational qualification requirements.

Key Consideration:
If no installations have been completed at the time of the evaluation, analogous work or competency assessments may be required.

2. Surveillance Evaluation

To maintain PAS 2030 certification, annual surveillance evaluations will include:

• Compliance checks via site inspections.
• Documentation and process reviews to ensure ongoing adherence to PAS 2030 standards.
• Verification of staff competence and training updates.

Surveillance ensures installations remain compliant and meet industry standards.

Certification Timescales

The time required to achieve PAS 2030 certification varies based on business readiness, document submission, and measure complexity. Estimated timescales are as follows:

Important Notes:

• If no installations have been completed at the initial audit, retrospective inspections may be required once work begins, which may extend the timeline.
• Prompt resolution of non-conformities will prevent unnecessary delays.

Important Certification Timeline Information

Achieving PAS 2030 certification is a structured process that typically takes between 3 to 6 months, depending on the complexity of the measures being installed, the contractor’s readiness, and the resolution of any non-conformances. Please note: This process CANNOT be completed quickly. Certification involves detailed evaluations, audits, and compliance checks to ensure full adherence to PAS 2030 standards.

Key Requirements for Contractors

To achieve and maintain PAS 2030 certification, you must:

• Implement a robust quality management system.
• Ensure all installations comply with PAS 2030 and PAS 2035 standards.
• Maintain accurate records of installations and staff competencies.
• Cooperate with audits, inspections, and ongoing compliance checks.
• Possess and validate retrofit designs for each installation in accordance with PAS 2035 guidelines.

Next Steps

1. Application - NetRet will provide you with the application
2. Terms & Conditions: Carefully review the attached NetRet Terms and Conditions.
3. Prepare your documentation: Ensure all policies, training records, and procedures are in place.
4. Choose your certification pathway: Standard or Fast-Track Certification.
5. Schedule your pre-assessment audit: Identify gaps and take corrective actions.
6. Book your certification audit: Work with our team to complete the process efficiently.
7. Ongoing compliance: Maintain certification through surveillance audits and process improvements.

Step 1

1. Please establish your management system in accordance with PAS 2030:2023. As a certification body, we are unable to offer consultancy services. However we can provide Mentorship, Workshops or Webinars.
2. Kindly complete our online application form, which collects essential customer information and details regarding the energy efficiency measures you offer to your clients.
3. Upon receiving your application form, we will promptly generate a quotation based on the information provided.
4. If you are satisfied with our quote, kindly sign and return the form to us.
5. An invoice will then be issued, and once your payment is received, we will proceed to the next phase.
6. You cannot proceed to the next stage whilst there is major non-conformance outstanding at stage 1 audit.

Step 2

1. You will be assigned one of our highly qualified PAS 2030 assessors, who will contact you to review your specific requirements and address any inquiries you may have.
2. You will be enrolled onto our dynamic dashboard system to track your progress. This is bespoke to NetRet and a first for the UK. This systems makes your journey through certification much more efficient
3. Our Auditor will be in touch to arrange a stage 1 office audit. This a is done either in person or via zoom or teams, dependant on location.
4. Information following the office audit will then be present to you in the form of an audit report
5. Providing there are no major non-conformances we will then proceed onto Step 3.

Step 3

1. We will coordinate a stage 2 visit to a live installation to verify that you are adhering to the PAS 2030 certification standards.
2. Upon the successful completion of the live site inspection (Per EEM) , assuming there are no significant issues (Major non-conformances identified), a 12-month certification will be issued.
3. Under PAS2031, We are mandated as a certification body to conduct site inspections (pre/onsite/post) based against the risk matrix outcome, to ensure the ongoing validity of your certification. Failure to comply with this requirement, could result in your certification being withdrawn.
4. Furthermore, an annual review will be conducted to confirm that the number of inspections aligns with the number of installations. Surveillance visits will be maintained for the duration of your valid certification.

Overview of Certification Terms & Conditions

As a UKAS-accredited Certification Body operating under PAS 2030:2023 and ISO/IEC 17065:2012, we follow strict protocols to ensure fairness, transparency, and compliance in all certification activities. Our Terms & Conditions set out the contractual framework for clients engaging in our services. 

Key Points Covered:

• Scope of Services
  Details the PAS 2030 certification process, audit stages, and applicable Energy Efficiency Measures (EEMs).
• Client Obligations
  Applicants must provide accurate information, comply with certification requirements, and maintain suitable records throughout the certification period.
• Fees & Payment Terms
  All service fees are clearly outlined and invoiced accordingly. Payment terms, cancellation policies, and charges for non-conformance are included.
• Certification Conditions
  Certification is subject to successful audits, ongoing compliance, and resolution of any non-conformities. Certification does not guarantee future compliance or product/system performance.
• Use of Certification Mark
  Clients may only use certification marks or logos in accordance with our branding and UKAS regulations, and only while certification remains valid.
• Confidentiality & Data Protection
  All client information is handled in strict confidence, and we comply with UK GDPR and industry data protection standards.
• Suspension or Withdrawal
  Certification may be suspended or withdrawn in cases of non-compliance, misuse of marks, or failure to maintain required standards.
• Complaints & Appeals
  Clients have the right to raise formal complaints or appeals through our structured process, ensuring impartial resolution.

Document Control & Client Information

PAS 2030:2023 | UKAS ISO/IEC 17065

As a UKAS-accredited certification body, we maintain a regularly reviewed and controlled suite of documentation in line with BS EN ISO/IEC 17065:2012 and PAS 2031:2019. Below is an overview of the key documents relevant to certification applicants and certified clients.

To request the latest version of any document, please contact us via [email address/contact form].

Key Certification Documents

Important Notes

• Document versions are controlled and reviewed at minimum annually or following regulatory updates.
• All issued documents include a version number and date. Only current versions are considered valid.
• For compliance purposes, older versions may be archived internally but are not in circulation.

Request Documents

To request a document or initiate an application, please contact our certification team:

📧 certification@netretgroup.co.uk
📞 01633 741111

This is a simplified overview. Full certification requirements, including non-conformance classifications, audit obligations, and regulatory compliance mandates are detailed in our full Terms & Conditions, available upon request or provided during the application process